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Choosing the right UC deployment model

The evolution of Unified Communications (UC) is accelerating, thanks to significant technological advancements. Organizations now face a critical decision point: Selecting the optimal deployment model from on-premises, cloud, and hybrid options. This choice hinges on various factors, including internet connectivity, cloud service maturity, and specific organizational needs.

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Telecom Trends to Watch this Year

The telecommunications industry is on the brink of a revolution, fuelled by advancements in 5G, the rise of automation, and the expansion of edge computing. These innovations are transforming the traditional landscape of telecom, making way for a more dynamic and interconnected world. Let’s dive into the key trends that are set to shape the telecom sector this year.

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Phonism Announces New Chief Revenue Officer, Advisory Board Member

April 26, 2023/TAMPA, FL---Phonism is thrilled to announce that Greg DiFraia has joined its Executive Leadership Team as Chief Revenue Officer (CRO). DiFraia has also accepted a seat on Phonism’s Advisory Board. A results-driven technology executive with over 20 years of experience, DiFraia will be responsible for accelerating revenue growth and spearheading Phonism’s global go-to-market strategies. With his track record of delivering record-breaking results, DiFraia is poised to boost Phonism to new heights of success. 

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Phonism Welcomes Industry Vets to Leadership Team

Phonism, the extensible network device management company, has raised additional funding and added proven executives to its leadership team. Marc Tribbe and James Lee augment Founder and CEO Steve Lazaridis' efforts by bringing a combined focus on product development and growth. With these additions, Phonism adds 60+ years of experience in telecommunications and technology, at a time when the company is expanding offerings and driving customer growth.

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The Customer Journey will Make or Break you

When a customer is totally satisfied, according to Trustpilot, they contribute 2.6x more revenue to your business than a somewhat satisfied customer - and 14x more revenue than a dissatisfied one. Usually, it isn’t even the product causing the difference in spending, it’s their experience with the brand. Even when customers had a negative encounter, 95% would give a brand another shot if the situation was handled correctly. 

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