A few years ago, there was a vicious rumor spreading throughout the telecom scene that desk phones were going the way of floppy disks, pet rocks and waterbeds. That hasn’t played out. 

April 26, 2023/TAMPA, FL---Phonism is thrilled to announce that Greg DiFraia has joined its Executive Leadership Team as Chief Revenue Officer (CRO). DiFraia has also accepted a seat on Phonism’s Advisory Board. A results-driven technology executive with over 20 years of experience, DiFraia will be responsible for accelerating revenue growth and spearheading Phonism’s global go-to-market strategies. With his track record of delivering record-breaking results, DiFraia is poised to boost Phonism to new heights of success. 

Phonism, the extensible network device management company, has raised additional funding and added proven executives to its leadership team. Marc Tribbe and James Lee augment Founder and CEO Steve Lazaridis' efforts by bringing a combined focus on product development and growth. With these additions, Phonism adds 60+ years of experience in telecommunications and technology, at a time when the company is expanding offerings and driving customer growth.

When a customer is totally satisfied, according to Trustpilot, they contribute 2.6x more revenue to your business than a somewhat satisfied customer - and 14x more revenue than a dissatisfied one. Usually, it isn’t even the product causing the difference in spending, it’s their experience with the brand. Even when customers had a negative encounter, 95% would give a brand another shot if the situation was handled correctly.