Phonism to Accelerate Cloud Migration with Third-Party Devices for Webex Calling
Expands list of supported devices to enable Cisco partners to automatically and cost-effectively migrate customers to Webex
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Expands list of supported devices to enable Cisco partners to automatically and cost-effectively migrate customers to Webex
Phonism embarked on an in-depth analysis of device support tickets for a large Service Provider. Over a six-month period, we meticulously recorded and analyzed approximately 200k tickets, uncovering significant results.
A few years ago, there was a vicious rumor spreading throughout the telecom scene that desk phones were going the way of floppy disks, pet rocks and waterbeds. That hasn’t played out.
April 26, 2023/TAMPA, FL---Phonism is thrilled to announce that Greg DiFraia has joined its Executive Leadership Team as Chief Revenue Officer (CRO). DiFraia has also accepted a seat on Phonism’s Advisory Board. A results-driven technology executive with over 20 years of experience, DiFraia will be responsible for accelerating revenue growth and spearheading Phonism’s global go-to-market strategies. With his track record of delivering record-breaking results, DiFraia is poised to boost Phonism to new heights of success.
In VoIP phone provisioning, templates are a must to save time, money and most importantly - your sanity. The need to build XML files and learn model-specific configurations can drive you and your staff crazy! Within the telecom industry, copious amounts of file types are used including: JSON, INI, XML and many other fragile homegrown codes. You need highly skilled, expensive (and sometimes elusive) technicians. The problem is amplified when managing devices across different brands, manufacturers, firmware versions and locations. Even when you have a skilled tech available, they are usually only experts in one brand or language.
If you still haven’t explored the power and value of automated provisioning, you are trailing way behind your competition. The process of manual provisioning requires expensive and intensive staff resources. The probability of human error is sky high when dealing with multiple, complex steps and a humongous number of devices to touch. It’s an overwhelming task for most service providers and attempting it manually is unprofitable and archaic.
Did we really need another telecom acronym? Intelligent Device Lifecycle Management (iDLM) might be a mouth full, but the technology behind it does some amazing things.