April 26, 2023/TAMPA, FL---Phonism is thrilled to announce that Greg DiFraia has joined its Executive Leadership Team as Chief Revenue Officer (CRO). DiFraia has also accepted a seat on Phonism’s Advisory Board. A results-driven technology executive with over 20 years of experience, DiFraia will be responsible for accelerating revenue growth and spearheading Phonism’s global go-to-market strategies. With his track record of delivering record-breaking results, DiFraia is poised to boost Phonism to new heights of success. 

Phonism, the market-leading intelligent Device Lifecycle Management (iDLM) Productivity Platform, is excited to welcome two seasoned telecom experts to its rapidly growing team: William Holderby and Ryan Hicks! 

How do you determine the value of an employee? A simple response might be, “Do they make the business money?” If the answer is yes, the employee is considered valuable. 

Workplace burnout was recently added to the World Health Organization’s (WHO) Classification of Diseases as an occupational phenomenon. Not a disease, rather a syndrome resulting from chronic workplace stress that hasn’t been managed successfully. Since the problem has now been identified and studied, has it gotten better? Nope.

Phonism, the extensible network device management company, has raised additional funding and added proven executives to its leadership team. Marc Tribbe and James Lee augment Founder and CEO Steve Lazaridis' efforts by bringing a combined focus on product development and growth. With these additions, Phonism adds 60+ years of experience in telecommunications and technology, at a time when the company is expanding offerings and driving customer growth.

When a customer is totally satisfied, according to Trustpilot, they contribute 2.6x more revenue to your business than a somewhat satisfied customer - and 14x more revenue than a dissatisfied one. Usually, it isn’t even the product causing the difference in spending, it’s their experience with the brand. Even when customers had a negative encounter, 95% would give a brand another shot if the situation was handled correctly. 

In VoIP phone provisioning, templates are a must to save time, money and most importantly - your sanity. The need to build XML files and learn model-specific configurations can drive you and your staff crazy! Within the telecom industry, copious amounts of file types are used including: JSON, INI, XML and many other fragile homegrown codes. You need highly skilled, expensive (and sometimes elusive) technicians. The problem is amplified when managing devices across different brands, manufacturers, firmware versions and locations. Even when you have a skilled tech available, they are usually only experts in one brand or language.